Where your equipment goes after we buy it
Or call the buying desk: (732) 996-6310
Reuse and resale, not recycling
We are a trading company. We buy your lot outright, take title, and resell it into a wholesale and export channel of trade buyers who put the hardware back into service, repair it, or break it for parts that keep other machines alive. The margin comes from the equipment still being worth something to somebody. That is why we pay you for it and a recycler does not.
It also explains what we will not take. We buy computing hardware because it has a resale market, and we do not buy networking gear, chargers, headphones or accessories because for us it does not. The resale side of the business is described here, and what we buy is set out on the main sell page.
- 1
You list it
Counts, models and condition, mixed grades included. We price the whole lot rather than the best of it.
- 2
We buy it and take title
Title passes at collection. From that point the lot is ours, and the resale risk is ours too.
- 3
We sell it to a trade buyer
A wholesale and export channel of trade buyers who put hardware back into service, repair it, or break it for parts.
- 4
Our sight ends here
The next owner decides what happens after that. We know who we sell to. We do not know who they sell to, and neither does anybody else being straight with you.
We take the whole lot, including cosmetically damaged and non-working units. That is a commitment about what we collect, not a claim about what every unit becomes. A mixed lot always contains some hardware that no buyer will put back into service.
The export question, answered honestly
Sellers ask this one carefully, and usually not in those words. What they mean is: could this turn into a story with my organization's name in it. So here is the position without the varnish.
We buy worldwide and we transact internationally. Some of what we buy is resold to trade buyers outside the United States, because that is where a large part of the demand for working used hardware sits. Selling working equipment abroad for reuse is ordinary trade, and it is what keeps a five-year-old laptop earning its keep instead of being shredded while it still runs.
- North America
- Latin America
- Western and Eastern Europe
- Middle East
- West and East Africa
- South and Southeast Asia
Regions, not offices. We hold no premises outside New Jersey and we make no claim to. The regions above describe where trade buyers in our channel sit, and which of them takes a given lot depends on the mix in it.
The thing worth worrying about is different: non-working scrap moved abroad under a reuse label, and then handled by people who should not be handling it. We do not want to be part of that either, and the honest thing to say is that our visibility ends where our title ends. We know who we sell to. We do not know who they sell to. Our terms of sale state that a lot is bought for reuse, repair or resale, not for disposal. We do not audit what the next owner does after that.
Export and waste rules vary by material, by destination and by year, and nothing on this page is legal advice. If your organization has a policy on export, read it against this page before you sell, not after.
What we can tell you about your specific lot
These are the six questions we actually get asked. The middle column is the truthful answer to whether we can answer, which is not the same question as whether the answer is good.
| The question | Can we answer it? | Detail |
|---|---|---|
| Is it resold for reuse, or scrapped? | Yes, we can answer this. | We buy to resell. Reuse and resale is the business, domestically and by export. We are not a recycler and we make no money from shredding your hardware. |
| Who buys it from you? | No. We do not publish counterparty names. | A wholesale and export channel of trade buyers. Traders are private about their supply, and a buyer who names his sources loses them. We will describe the channel and not the companies in it. |
| Which country does it end up in? | Region, not country. We report the region a lot was sold into, on request. | Ask before you agree the sale, not after. A lot usually splits across more than one buyer, so a single country name would be a tidier answer than a true one. |
| What happens to the units nobody can use? | Yes, we can answer this. | Units no trade buyer will take are routed to a licensed recycling processor. They do not go back into the resale channel. Every mixed lot contains some, and we take them as part of the whole lot rather than leave them with you. |
| Do you control what your buyer does next? | Yes, we can answer this. The answer is no. | Once we sell a lot on, the next owner decides what happens to it. Any company telling you it controls the third hop is describing something it cannot see. |
| Can I have that in writing? | Yes, on request, at lot level rather than per unit. | Ask for it when you agree the sale and it is written against your lot. Ask a year later and the lot has been through more than one buyer, so the summary gets thinner. |
What we do not buy, and where it should go instead
Some material has no resale market, and pretending otherwise wastes your week. Old printers, CRT monitors, chargers, cables, headphones and general accessories are not worth money to us, and no honest buyer is going to pay you for them. That material belongs with a recycler, and a recycler taking it away for free is the correct outcome rather than a rip-off.
We pay money for this
- Laptops and desktops, working or repairable
- Servers and storage
- Monitors and projectors
- Phones, tablets and Chromebooks
- Mixed grades, cosmetically damaged units included, inside a lot we are buying
Give this to a recycler
- Old printers and CRT monitors
- Chargers, cables and headphones
- General accessories and consumables
- Networking gear, switches and routers
- Material that is genuinely at end of life
The distinction matters because most of a retired IT estate is on the valuable side of the line and gets given away with the rest. We wrote an honest guide to which is which, including when recycling really is the right answer.
If your policy requires a named downstream chain
Some organizations have to evidence every hop, from their dock to a named final processor, and have it stand up to an auditor. We cannot give you that. We are a buyer, not a certified processing facility, and a chain of custody document from us would stop being true at the point we resell the lot.
In that case use a certified processor, and our certifications page explains which program covers which activity. If you are a facility or a procurement team assessing us as a buyer rather than as a processor, the vendor packet page sets out what we can supply today. And if the concern is the drives rather than the hardware, that is a separate page and a different answer.
Questions about where it ends up
- Do you export the equipment?
- Yes, some of it. We buy worldwide and we transact internationally, and a share of every lot is resold to trade buyers outside the United States. We are not going to hide that in a footnote, because it is the ordinary shape of this trade.
- Is my old hardware going to end up in a dump abroad?
- Not by our route. We pay money for working and repairable hardware, which means dumping it destroys the only reason we bought it. What we cannot tell you is what a downstream buyer does two owners later, and neither can anyone else who is being straight with you.
- Do you recycle anything?
- We are not a recycler and we hold no processing certification. What each certification covers, and which we do not hold. If your material is genuinely at end of life, a recycler is the right answer and we will say so.
- Will my company name or asset tags travel with the hardware?
- We remove asset tags and inventory labels as standard once a lot is received, because a sticker with somebody else's organization on it costs us money in the resale channel. It is a commercial habit and not a guarantee, so if your policy requires every label off, pull them before the pickup and you have the evidence yourself.
- Can I put a resale restriction on the lot?
- Ask. Some restrictions are workable and some make the lot unsellable, and we would rather tell you which is which before you build a policy around it than agree and then quietly not do it.
Send a list, get an offer
Send a list. We come back inside 24 hours with a written offer.
Get an offer
Send a list. If disposition matters to your policy, say so in the notes and we will answer it in writing with the offer.